Privacy policy

Privacy Policy – Quirkies

Effective Date: June 22, 2025

Quirkies, a brand owned and operated by FoodFund Inc. ("we", "us", or "our"), is committed to protecting the privacy of our customers and website visitors ("you", "your"). This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act ("PIPEDA").

 

1. Scope

This Privacy Policy applies to personal information we collect when you visit our website (quirkies.ca), use our services, make purchases, subscribe to our juice delivery, or interact with us on social media and advertising platforms.

 

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Name, mailing address, phone number, and email address
  • Billing and shipping information
  • Purchase history and subscription preferences
  • Device and browser information (e.g., IP address, cookies, analytics identifiers)
  • Social media identifiers and engagement data
  • Marketing preferences and communication history
  • Any information you provide to us voluntarily (e.g., survey responses, customer support inquiries)

 

3. How We Collect Information

We collect information directly from you when you:

  • Sign up for a subscription or make a purchase
  • Contact us for support
  • Participate in surveys or promotions
  • Interact with us on social media
  • Subscribe to newsletters or marketing communications

We also collect data automatically using technologies such as:

  • Cookies and web beacons
  • Google Analytics
  • Meta (Facebook/Instagram), TikTok, and other ad platforms
  • Third-party marketing integrations

 

4. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders and subscriptions
  • Provide customer service and respond to inquiries
  • Improve our website, services, and user experience
  • Send marketing communications and promotional offers (only with consent)
  • Customize advertising on platforms like Meta, Google, and TikTok
  • Conduct analytics and performance tracking
  • Detect, prevent, and address security or technical issues
  • Comply with legal obligations

 

5. Sharing of Personal Information

We do not sell your personal information to third parties.

We may share your information with trusted third parties, only as necessary, for the following purposes:

  • Payment processing (e.g., Shopify Payments, Stripe)
  • Delivery and logistics services
  • Email and SMS marketing providers (e.g., Klaviyo, Postscript)
  • Advertising platforms (e.g., Meta, Google, TikTok) for targeted advertising, only where consent has been given
  • Data storage and cloud service providers
  • Legal or regulatory authorities, if required by law or legal proceedings

All third parties are bound by confidentiality and data protection agreements.

 

6. Your Consent

By using our website, subscribing to our services, or providing us with personal information, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw consent at any time by contacting us (see Section 12).

 

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Access the personal information we hold about you
  • Request corrections to your information
  • Withdraw consent to marketing communications
  • Request deletion of your personal information (subject to legal limitations)
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at: help@quirkies.ca

 

8. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enable core functionality
  • Improve user experience
  • Track behavior and preferences for analytics and marketing purposes

You can disable cookies through your browser settings; however, doing so may impact site performance.

 

9. Marketing Communications

If you opt-in, we may send you promotional messages via email, SMS, or social media. You can opt-out at any time using the unsubscribe link or by contacting us.

 

10. Data Storage and Retention

Your information is stored on secure servers in Canada and/or the United States. We retain personal data only as long as necessary to fulfill its intended purpose or as required by law.

 

11. Data Security

We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. These include:

  • HTTPS encryption
  • Role-based access controls
  • Secure data storage solutions
  • Regular security audits

 

12. Children’s Privacy

Quirkies does not knowingly collect personal information from individuals under the age of 13. If you believe we have unintentionally collected data from a minor, please contact us.

 

13. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

 

14. Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the most recent version. We encourage you to review it regularly.

 

15. Contact Us

For questions, requests, or complaints related to this policy or your data, contact:

Customer Support Team – Quirkies
FoodFund Inc.
London, Ontario, Canada
Email: help@quirkies.ca