Shipping policy
Shipping policy
At Quirkies, we aim to get your order to you quickly and efficiently. Please read the following policy carefully to learn more about our delivery process.
Shipping Locations
We currently ship within Canada to select areas in:
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Québec (QC)
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Ontario (ON)
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British Columbia (BC)
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Alberta (AB)
Shipping Methods
We use a variety of third-party delivery services to efficiently get your order to you, depending on your delivery location.
Processing Time
All orders typically process within 12–24 hours of being placed.
Delivery Time
Once processed, delivery usually occurs within 2–12 hours.
Your delivery window may fluctuate based on your location and delivery conditions.
Shipping Charges
We apply a flat delivery fee based on your delivery destination:
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Québec (QC) and Ontario (ON) - $3.99
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British Columbia (BC) and Alberta (AB) - $5.99
Delivery Tracking
We will send you a notification with a delivery window and a tracking link on the day of delivery.
Please use this to track your order in real time.
Delivery Instructions
Any delivery instructions must be included at the time you place your order.
Please note we cannot accommodate delivery instructions submitted through the delivery tracker afterwards.
Delivery Issues
If you encounter any issues with delivery, such as a missed delivery or delivery to the wrong address, please contact us immediately at help@quirkies.ca.
We will do our best to resolve the situation promptly.